• Your monitor may be off for several reasons.

Under Settings > Display + Brightness, if you have selected the Backlight to be off or the Backlight timer setting to be on, then the screen will be blank when you are not using it (or it is scheduled to be off). Tapping the screen will wake it up in this case.

If batteries are powering the monitor, then it may be that they have run flat. Please connect the In-Home Display using the supplied power adapter. As soon as the display is connected to mains power and you tap the screen, it should switch on.

If the device is not responsive, please disconnect the In-Home Display from using the supplied power adapter, then press and hold the button on the back of device for 10 seconds. Wait 1 minute. Press and hold the button on the back until the screen wakes up. Plug the device back into the supplied power adapter. This will force the device to reboot.