About Cosy 9

• Introducing Cosy
• Overall Compatibility
• Comparison with Other Systems
• iPhone compatibility
• Important notice: support for your Cosy smart heating system is coming to an end in April 2026

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Troubleshooting 10

• Resetting account password
• Location of Hub MAC address
• What to do if your account has been locked
• Pairing the Cosy devices
• How to add a new display

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Cosy Videos 3

• Password Reset Process
• Reset and Re-pair Cosy Devices - Video
• Cosy Switch Test

Installation 5

• Installation included within purchase - Installer Guide [PDF]
• Installing Smart Plugs & Welcome Home
• Using Smart Plugs & Welcome Home
• Connecting to the Hub
• Cosy Switch Dimensions

Using Cosy 17

• App Quick Start Guide [PDF]
• Temporarily Disabling Cosy
• Hibernate mode
• Slumber mode
• Comfy mode

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Cosy Skill for Amazon's Alexa 5

• How do I get the Cosy Skill for Alexa?
• Are there any prerequisites that I need before Cosy will work with Alexa?
• How do I link the Skill to my Cosy system?
• Whats commands can I use with Alexa to control Cosy?
• Can I disable the Cosy Skill?

Apps 3

• Cosy Web app
• iOS app
• Android app